24/7 Support
One of plusserver’s superpowers is our 24/7 support DNA. But what does that mean for you?
Even if your solution is already in use and questions or challenges arise, we are always there for you.
Not only our product development, but also our support is completely in-house. Our dedicated support team responds to your requests at short notice – whether in German or English.
24/7 support from plusserver: Your points of contact
Phone
Talk to our First-Level Support to get your request taken care of – available anytime!
Status page
Here you will find planned maintenance, important vulnerability reports and other current information.
Accounting
Do you have questions about your contract or an invoice? You can reach our accounting department Mon – Fri from 9:00 – 18:00.
Contact form
Do you have a question, feedback or want advice? Just use our form and we will get back to you as soon as possible.
Login to your CloudHub-Account
Whether cloud shopping, user management or contract overview - you'll find it all here!
Our brand-new CloudHub combines all the features of your customer portal with the ability to flexibly book and use cloud services such as pluscloud open or even databases at any time.
The area for all Nexinto customers
Here you will find the functions you are used to as a Nexinto customer.
Try now for free
Test our plusserver Kubernetes Engine 30 days without obligation and free of charge. Of course, our team will also support you during the test phase!
What else can you expect from us?
Our goal is to provide you with an optimal cloud experience. At all stages of your cloud journey. That doesn’t just include our outstanding 24/7 support. See what other superpowers we have to offer.
FAQ on the CloudHub
Register
If you still have the tab open, you can resend the email with the verification link. Please also check your spam folder. If you still do not receive the e-mail, please contact us. Write to us via the contact form or get in touch by phone: +49 2203 1045 3500.
Please contact us by phone (Tel. +49 2203 1045 3500) or via our contact form. Our team will help you!
Please use the contact options on this page, for example, our contact form or call us at +49 2203 1045 3500. We will help you as soon as possible!
Login
In diesem Fall muss der Hauptansprechpartner geändert werden. Wenden Sie sich dazu bitte per E-Mail an unsere Vertragsabteilung (contract-billing@plusserver.com) und senden Sie uns ein Schreiben auf Firmenpapier inklusive Firmenstempel und Unterschrift zu, in dem Sie die gewünschte Änderung erläutern. Das Schreiben können Sie als Scan an uns senden.
Here you can find help and information
Any questions?
Just drop a message and I will get back to you quickly.
